Hiring: Manager, Workforce Strategy Projects

4/4/2018
 
POSITION: Manager, Workforce Strategy Projects
SALARY: To be determined, based on experience
AREAS OF EXPERTISE: Economic development, stakeholder engagement, marketing & communications
REPORTS TO: Vice President, Projects & Partnerships and Director, Projects & Strategic Initiatives

LOCATION: OTEC is located in west Toronto, provides free parking and is accessible by public transit


 
Position Category: Project Manager
 
ORGANIZATION OVERVIEW: 

A leader in Tourism, Hospitality and Customer Service Training and Community Workforce Development, OTEC is an independent, not-for-profit Training, Consulting, and Workforce Development organization that designs and delivers innovative, high quality solutions for the development and growth of a professional, skilled workforce.
 
Originally created to serve the tourism education and skills training needs of Ontario’s Tourism and Hospitality Industry, today OTEC is the premier source for sector-based workforce development research, strategy, program design and consulting solutions.
 
OTEC’s network of partners includes the top global brands, leading research institutions and sectoral associations, premier destinations, and international thought leaders. 
 
Reports to: Vice President, Projects & Partnerships and Director, Projects & Strategic Initiatives
 

Responsibilities:

Project and Program Management

  • Manage the execution of sector-based projects including:
    • Project launch meetings and ongoing project planning meetings
    • Create and maintain project sub-plans, budgets, allocate resources and manage project timelines
    • Administer invoicing, expenses and revenue allocations in keeping with project plans and partner/funder contracts
    • Monthly monitoring and reporting on project milestones, outcomes, and cash flow schedule
    • Plan and execute project communications, marketing and outreach leveraging industry and stakeholder networks and cross-promoting OTEC’s full suite of projects, products and services.  
 
Business Development/Client Relationships

  • Establish excellent relationships with key project partners
  • Conduct regular industry research (regional/segment-specific) to identify potential partnership opportunities and support existing partners with relevant information
  • Manage project related business development activities and communications to increase stakeholder engagement
  • Plan and facilitate stakeholder engagement meetings and events across Ontario
  • Contribute to the development of consulting projects, partnership proposals and resulting contracts to support project sustainability plans
 
General Administration

  • Develop and maintain OTEC’s project management methodologies, technology and processes to ensure quality and consistency
  • Manage administrative aspects of project activities, maintain up-to-date CRM databases and client relations records to ensure accuracy of data entries
  • Contribute to corporate strategic plans and board reports
  • Develop content and provide information for OTEC’s Marketing/Communications initiatives, including eblasts, blogs, website, white papers, etc.
  • Liaise with external contractors, where applicable (i.e., marketing suppliers)
  • Support OTEC office as required: telephone, direct mail, shipping, luncheons, training sessions, etc.
  • Perform other duties as required by management
  • Overnight travel for stakeholder meetings, conferences, or for business development may be required on occasion

 
Competencies and Skills:

  • Organized with attention to detail
  • Strong customer service orientation and attitude
  • Ability to effectively lead and manage projects, schedules and budgets
  • Flexible, adaptable and can establish good working relationships with colleagues, partners and clients
  • Ability to multi-task, prioritize, problem solve and to work within deadlines
  • Excellent written and verbal communication skills
  • Research experience an asset
  • General administrative skills, excellent computer skills, including MS Office Suite, Adobe Creative Suite, Customer Relationship Management Software, and Project Management Software
 
 
To apply, please forward resume and cover letter with salary expectations to: careers@otec.org.
 

Our experience working with OTEC was a thoroughly enjoyable one. We were tremendously impressed by the professionalism of their approach and the quality of their work. American Express approached OTEC to develop a service training program for its partners in the restaurant industry... OTEC took the time and effort to research the needs of our audience and consulted with us every step of the way to produce an end product that we were proud to have our company name associated with.;

— Vice President of Public Affairs Communication and Quality Services,
American Express Canada


Tom Guerquin
Manager, Client and Partnership Development
416.622.1975 ext. 245
tguerquin@otec.org