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Service Excellence Ontario  | Service Excellence Training by OTEC



OTEC’s training & HR solutions help organizations and destinations to develop their people, improve performance and achieve their goals for business success.

Our exceptional service excellence training, engaging training workshops and seminars, human resource tools and industry-specific emerit occupational certification are designed for tourism and hospitality, healthcare, retail, transportation, financial, law enforcement , education and a host of other service sectors.

Improve your business’ ability to attract, retain and develop high performers – let OTEC’s experts help to identify skill gaps, set goals and develop a customized training program to achieve them.

Superior performance and productivity are only a click away – contact us for your service excellence training needs today!

Click here for OTEC's Corporate Brochure.

HR Forum 2010

November 15-17, 2010
Edmonton Marriott at River Cree Resort

FRESH Ideas: New Opportunities - Developing a Dynamic Workforce
The Canadian Tourism Human Resource Council (CTHRC), along with the Alberta Hotel & Lodging Association (AHLA), invites you to attend the premier HR event for the tourism sector - the annual Tourism HR Forum. The HR Forum has become a "must go" event for anyone involved in managing and developing people for the tourism sector - executives, managers, corporate trainers, educators and association representatives. Click here for further information.