A leader in Ontario Tourism Education Training, OTEC is an Ontario based independent, not-for-profit Training & H.R. Solutions organization that delivers high quality, creative solutions for the development and growth of a professional, skilled workforce. We support our clients in attracting, retaining, and developing high performing employees and becoming Employer of Choice organizations.

OTEC was originally created to serve the human resource needs of Ontario’s Tourism and Hospitality Industry and still operates as The Ontario Tourism Education Corporation. While this remains a core mandate and expertise of OTEC, today we are a premier source for customer service training and interpersonal skills training, human resources management training, program development, certification and education products and services for a wide range of industry sectors, including:

• Tourism
• Hospitality
• Education
• Healthcare
• Transportation
• Financial services
• Retail
• Security
• Law enforcement
• Manufacturing

We also work with Employment Centres, community-serving and social service organizations.

Our team proudly delivers over 40 training programs designed for all types of teams and employees, from front line to management. OTEC’s award-winning training and human resource training solutions help businesses succeed with a more competitive and productive workforce. Our network of Host Organizations, Licensed Distributors and Trainers, have successfully trained tens of thousands of individuals both nationally and internationally.

OTEC has partnerships with all major tourism associations in the province of Ontario, numerous Destination Marketing Organizations, Chambers of Commerce and BIA’s. We are Ontario’s representative on the Canadian Tourism Human Resource Council (CTHRC), the national sector council for tourism and hospitality funded by Human Resources Development Canada, and we are the Certifying body for tourism and hospitality occupations in Ontario.

Let OTEC help your organization develop, perform and succeed!

View our Vision, Mission and Core Values

View our Memberships