For Immediate Release:
May 10, 2007

Vicki Lymburner, President & CEO of OTEC – Training and H. R. Solutions (commonly known as Ontario Tourism Education Corporation, and Customer Service Excellence Corporation) is pleased to announce that Kamaljeet (Kamal) Singh has joined the organization as Training & Certification Co-ordinator, on May 7, 2007.

Kamal is a recent graduate of OTEC’s “READY TO WORK” bridging project for “Internationally Trained Individuals” and Ms. Lymburner acknowledges “we are fortunate we have been able to have Kamal join our team. He is an example of the excellent caliber of dedicated and professional individuals coming out of this program”.

Kamal has recently been working as a Research Officer, Policy and Research Branch, for the Ontario Ministry of Tourism. Prior to that he was a Sessional Instructor for the School of Tourism and Hospitality, La Trobe University, Australia. Following time as a Platoon Commander (Lieutenant) 5th. Battalion Singapore Infantry Regiment, he gained experience in sales, guest services and government protocol.

Kamal has a Bachelor of Business (Tourism & Hospitality) from La Trobe University, Melbourne, Australia.

Kamal will be responsible for co-ordinating OTEC’s in-house and contracted training sessions, the Ready to Work program, and the national emerit programs.

Kamal can be contacted at: ksingh@otec.org; 416-622-1975 ext. 217

OTEC – Training & H.R. Solutions is a not-for-profit, independent training, human resource development and service organization which has evolved from the 2005 consolidation of the Ontario Tourism Education Corporation (OTEC) established in 1991, and Customer Service Excellence Corporation (CSEC) established in 2001. Originally formed through a partnership with industry, government, labour and education to offer training programs, standards, certification and consulting services to aid the development of front line, supervisory and management staff in the tourism and hospitality sectors, the organization has evolved to provide an extensive range of “Customer Service Excellence” and specialized training products to the Healthcare, Police, Transit, Spa, Gaming, and Financial sectors.

OTEC is Ontario’s representative on the Canadian Tourism Human Resource Council (CTHRC), the national sector council for tourism, funded by Human Resources Development Canada. The administration of national programs, the sale of federally developed training materials, based on nationally recognized standards, coupled with the fulfillment of federal contracts provided to OTEC by the CTHRC, provides some of the operating funds for the Corporation.

OTEC – Training & H.R. Solutions
The re-branding of the organization to OTEC – Training and H.R. Solutions, reinforces the business and service delivery model that has evolved over the past number of years. As a source for customer service and interpersonal skills training and program development, OTEC provides education products and services to tourism, hospitality, education, healthcare, transportation, financial services and manufacturing markets, as well as employment centres, and social service businesses across Ontario, nationally, and internationally.

For more information on OTEC’s products and services please go to www.otec.org

OTEC – Training and H.R. Solutions
21 Four Seasons Place, Suite 300
Toronto, Ontario,
M9B 6J8
416-622-1975

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