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OTEC® Announces New Board Chair & Director

For Immediate Release: November 5, 2007

At the Annual General Meeting held October 22nd. the new Board of Directors for OTEC® was elected. Vicki Lymburner, OTEC® President & CEO states “OTEC is very fortunate to have such a dedicated group of volunteers representing a wide variety of businesses and interests”. Newly elected as Chair is Ms. Beatrice Schmied, CEO of the Ontario Public Transit Association. On the Board of OTEC® for the past 3 years, and serving as Vice Chair the past two, Ms. Schmied has been instrumental in guiding OTEC® in the areas of Accessibility Training, particularly for Ontario transit systems. Mr. Paul Dinner, Royal Bank of Canada will continue as Treasurer, and Anne Marshall, Elmhirst’s Resort assumes the role of Vice Chair.

Outgoing Chair Dr. Marion Joppe, is newly appointed University Research Chair in Tourism, University of Guelph and will continue to provide her leadership and expertise to OTEC® for another year as Past Chair.

Joining OTEC® as a new Director is Mr. Alister Mathieson, Dean, School of Hospitality, Recreation and Tourism, Humber College Institute of Technology & Advanced Learning.

We would like to thank the following Board members who will continue on the Board for another year: Mr. Fred Lawlor, Vice President Procurement, Fairmont Raffles Hotels International; Mr. Anthony Hopkins, President, Anthony Hopkins and Associates; Ms. Janice Thomson, Executive Director, Niagara on the Lake Chamber of Commerce/VCB; Mr. Paul Dinner, Director Business Development Real Estate and Hospitality Markets Royal Bank of Canada ; Ms. Anne Marshall, Director of Sales and Marketing Elmhirst’s Resort; and Mr. Darrell Jarvis, Vice President, Construction and Design, Cara Operations Ltd.

About OTEC®
OTEC® is a not for profit Training and H. R. Solutions company based in Toronto and formed with the consolidation of Ontario Tourism Education Corporation(OTEC) founded in 1991 and Customer Service Excellence Corporation (CSEC) founded in 2001. The organization has evolved to provide an extensive range of Training, Employment, Skills and Human Resource Development tools for front-line to Management and within a variety of sectors. Flagship products include “Customer Service Excellence”, SuperHost, and “Train the Trainer programs”. Specialized programs have been developed and delivered to the Healthcare, Police, Transportation, Recreation, and Financial sectors. In addition to consulting and employment development programs, OTEC® offers training programs in Coaching, Team Building, Ethics, Multi-generational Workforces, Disability, Diversity, and client-group specific training.

For more information on OTEC’s products and services please go to www.otec.org

OTEC
21 Four Seasons Place, Suite 300, Toronto, Ontario, M9B 6J8
416-622-1975

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Labour Shortages to Reemerge as Ontario's Economy Improves

By 2025, the labour shortage in Ontario's tourism sector will grow to over 80,000 unfilled jobs. The latest update of the Ontario Tourism Labour Supply and Demand Study, Ontario 2010: Economic Recession Only a Temporary Reprieve from Labour Shortages , indicates that, as demand for labour grows, the pool of available workers will have an increasingly difficult time keeping up. Ontario's population is aging, causing labour force growth to slow while demand for services rises. The resulting downtime and missed opportunities could cost Ontario's tourism destinations millions of dollars.

For more information about how your region or business can attract, retain and advance qualified employees in a tightening labour market, contact Adam Morrison, OTEC's Director, Project Development at amorrison@otec.org or 416-622-1975 ext. 236.