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Business Management Tools

OTEC provides a number of business management tools and HR resources to assist organizations in developing their people, improving performance and achieving successful client interactions!

Let OTEC help your organization develop, perform and succeed with these exceptional tools and resources:

HR Tool Kit
Business Builders
Performance and Training – A Manager’s Guide

emerit Tourism Professional Certification

emerit training and professional certification products are developed by the CTHRC specifically for the Canadian tourism industry and are delivered by non-profit tourism organizations across the country. They are nationally recognized as the best tools available for improving employee professionalism and confidence by building the skills and knowledge required for a successful tourism career.

To learn more about emerit or to register for a certification today click here.