Set a new standard for business performance!

emerit^® National Occupational Standards are the basis of every emerit Professional Certification program. They are the country’s most demanding standards for more than 50 tourism and hospitality occupations.

emerit National Occupational Standards are developed and maintained by the Canadian Tourism Human Resource Council (CTHRC) in consultation with the expertise of key industry stakeholders and tourism sector professionals from across Canada. Organizations whose employees meet the emerit National Occupational Standards rank among the elite in their fields in terms of knowledge, skills and attitude. Specific management standards also ensure top quality in training, evaluation and staff selection.

Adhering to emerit National Occupational Standards benefits both businesses and employees:
Benefits to Businesses

• Operational and service consistency
• Managers can objectively assess employee skills and credentials
• Customer-focused staff that create loyal customers
• Word-of-mouth referrals and increased spending through repeat business

Benefits to Employees

• A sense of professionalism and increased pride
• A benchmark that demonstrates your competencies to an employer
• Enhanced skills so you can perform at your highest potential
• Valuable study guide to help prepare you for professional certification

Download free copies of our emerit National Occupational Standards at www.emerit.ca!
Order a printed version of our emerit National Occupational Standards today!

To learn more about emerit National Occupational Standards, contact OTEC’s Coordinator, Employment & Skills Development, Kim Bocking at 416-622-1975 ext. 226 or kbocking@otec.org.