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leading Multi-Generations for workplace success
Today's workforce is a combination of four different generations, each having their own distinct qualities, needs and expectations of the workplace. OTEC's Multi-Generations workshop will focus on how to successfully manage and engage all generations for effectiveness and success..
Program At A Glance
- What Are The Different Generations?
- Defining the 4 generations
- Traits and characteristics common to each generation
- Where Do They Come From?
- Examine the influences that have contributed to forming each generation
- Varying Work Styles
- What are they
- Expectations and goals of the workplace
- Communication
- Examine tools to create positive communication amongst the different generations
- How to Manage a Multi Generational Workforce
- Review workplace processes and management styles that will motivate each generation and result in increased productivity and lower turnover
- Learn tactics that supervisors/managers can use to motivate the performance of, and retain, their multi generational employees
Who Should Attend:
- Supervisors
- Managers
- Business Owners
Session Details
- Half day session - 3.5 hrs
- Between 10-20 participants
- Interactive format
- Take-away participant guide
Contact us to book your session!
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Training Budget Constraints?
A cost effective way to bring OTEC's award winning training programs to your organization is through OTEC's highly interactive Service Excellence Designated Trainer Program.
Registration is now open for the October 2011 session. Space is limited so register today!
For more information email info@otec.org or call 416-622-1975. |
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