Public Training Session Online Registration:

September
Service Excellence 2011 Orientation Webinar - September 28, 2011

October
Coaching for Exellence - Full Day - October 13, 2011
Accessibility Standards for Customer Service (Toronto) - October 20, 2011
Service Excellence - Full Day - October 25, 2011
Designated Trainer Program - Three Days - October 25, 2011- October 27, 2011

November
Accessibility Standards for Customer Service (Ajax) - November 10, 2011
Accessibility Standards for Customer Service (Sudbury) - November 15, 2011
Service Excellence 2011 Orientation Webinar - November 15, 2011
Building a Culture of Service Excellence - Full Day - November 23, 2011

December
Service Excellence - Full Day - December 6, 2011
Designated Trainer Program - Three Days - December 6, 2011 - December 8, 2011

January
Service Excellence 2011 Orientation Webinar - January 25, 2012

February
Service Excellence - Full Day - February 28, 2012
Designated Trainer Program - Three Days - February 28 - March 1, 2012

March
Service Excellence 2011 Orientation Webinar - March 22, 2012
Building a Culture of Service Excellence - Full Day - March 28, 2012

April
Service Excellence - Full Day - April 24, 2012
Designated Trainer Program - Three Days - April 24- April 26, 2012

May
Coaching for Excellence - Full Day - May 15, 2012

June
Service Excellence - Full Day - June 5, 2012
Designated Trainer Program - Three Days - June 5 - June 7, 2012

 

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