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@ Your Service - Summer 2009 |
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New Ways to Keep Customers: Disney has the Key!
When it comes to keeping customers coming back for more, no company works their magic better than Disney. MORE |
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@ Your Service - Winter 2009 |
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The Best Recession-Buster? Service Excellence!
In today's challenging economic times, there’s no such thing as "recession proof" – but you can help make your business recession resistant through consistent customer service excellence.
MORE |
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@ Your Service - Fall 2008 |
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Not-for-profits Embrace Service Excellence!
As an increasing number of people look to Employment and Social Services for training, assistance, child care or advice, it is important that they receive the best possible customer service and professionalism from not-for-profit service providers throughout Ontario. MORE |
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@ Your Service - Summer 2008 |
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Accessibility for All!
How can you make your organization stand out from the rest? What can you do to encourage customer loyalty? Why do your customers continue to access your services? MORE |
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@ Your Service - Spring 2008 |
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Visit OTEC'S Exciting New Website!
OTEC has completed its re-branding with the launch of a brand new website! The new site is designed to assist companies and organizations with the tools they need to attract and retain high performing employees and become Employers of Choice. MORE |
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emerit Online Training - February 2008 |
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Certifications for Small Business Operators
emerit online training programs offer training and certification programs
designed especially for small business operators. Choose these
exceptional programs to help you develop, perform and succeed! MORE |
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emerit Online Training - January 2008 |
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Improve Your Service and Professional Standards!
emerit online training programs are a “comprehensive solution” to support your
employee skill development and to maintain
consistent levels of performance standards and
service within your organization. MORE |
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@ Your Service - Winter 2008 |
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OTEC: Helping Business Develop, Perform and Succeed
OTEC is proud to present our new brand in the form of an exciting
new image and an increasingly wide array of innovative HR solutions,
tools and resources. MORE |
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@ Your Service - October 2007 |
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OTEC Introduces New Human Resource E-Learning Tool!
NEW!! A CD-ROM and workbook to
help Managers and Business Owners
identify gaps in performance and
close those gaps through training - only from OTEC! MORE |
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@ Your Service - April 2007 |
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The Art of Hiring Smart
Why do organizations continually
struggle with the hiring process?
How can a company get it so right
once and so wrong the next time? MORE |
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@ Your Service - November 2006 |
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New HR Division Improves Employee Productivity
Every business knows the
importance of getting the highest
level of productivity and
performance from every employee -
but doing it is a significant
challenge. MORE |
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@ Your Service - July 2006 |
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Lymburner Sees Innovation As Key To Growth
OTEC's new President, Vicki
Lymburner, is already
strengthening partnerships and
building non-traditional
relationships with a view to
growing the number of training
products available under OTEC
and CSE and expanding into
sectors such as health care,
financial and transit. OTEC, as a
leader in providing human
resources, training and
organizational solutions to the
Tourism and Service Sectors, is
poised to develop even further
under the vision and experience
of Ms. Lymburner. MORE |