Resources

Qualifications Frameworks

A Qualifications Framework is an instrument for the development and classification of qualifications according to a set of criteria for levels of learning achieved. It establishes a basis for improving the quality, accessibility, linkages and recognition of qualifications within a country and internationally. It provides a resource to employers for increased productivity through selection and retention of qualified workers, and identifies optional career paths, mobility, and recognition for individuals.

Qualifications Frameworks for the Tourism sector are developed through multi-stakeholder cooperation between educators, learners, tourism regional human resource councils, key industry organizations, and is centrally coordinated by the Canadian Tourism Human Resource Council (CTHRC).

Culinary Industry Qualifications Framework
Hospitality Tourism Industry Qualifications Framework

Industry Research & Reports

OTEC provides the industry’s most current Labour Market Information to support effective human resource planning, policy and program decision making. Look to us for relevant information, statistics, labour market trends and more!

Reports

The Future of Canada’s Tourism Sector: Economic Recession Only a Temporary Reprieve from Labour Shortages

This report prepared by The Canadian Tourism Human Resource Council (CTHRC) presents the 2010 update to the ongoing Labour Supply and Demand project. The study quantifies the implications of long term demographic and economic trends on the supply and demand for labour in Canada’s tourism sector, and outlines potential labour shortages by industry and occupation, as well as by province.

Click here for the full National report.
Click here for the Ontario Supply and Demand Summary

The Future of Employment in Canada’s Tourism Sector: Long on Prospects…Short on People:

The Canadian Tourism Human Resource Council worked with the Canadian Tourism Research Institute (CTRI) of the Conference Board of Canada to develop and apply a new model which will estimate the gap between labour supply and demand. The final report titled The Future of Canada's Tourism Sector: Long on Prospects...Short on People quantifies the implications of demographic and economic trends on the supply and demand of jobs in Canada’s tourism sector.

Compilation Report - The Future of Canada's Tourism Sector: Long on Prospects...Short on People

L'avenir du Secteur du Tourisme au Canada: De Grandes Possiblites…Un Petit Bassin de Main-D'Oeuvre

Human Resource Module of the Tourism Satellite Account

Produced by Statistics Canada, the Human Resource Module of the Tourism Satellite Account (HRM) provides data on the number of tourism jobs, hours worked, and employment earnings. The information is presented according to job characteristics, and is available for all tourism industries aggregated into five industry groups: transportation, accommodation, food and beverage services, recreation and entertainment, and travel services.  

Click here for the 2010 HRM of the Tourism Satellite Account

Up until 2009, the HRM was done only at the national level. At that time, the feasibility of extending the HRM to a regional dimension was explored for the province of Ontario. The study was successful and resulted in the report, Human Resource Module of the Tourism Satellite Account: A Pilot Study for Ontario.

Total Tourism Sector Employment in Canada – Labour Force Survey

The Total Tourism Sector Employment in Canada – Labour Force Survey with complied data from Statistic’s Canada monthly Labour Force Survey (LFS), is being published monthly by the Canadian Tourism Human Resource Council (CTHRC with a report on the employed labour force in the tourism sector. The report includes employment data, trends and graphs for all 5 tourism industry groups.

• July 2010
• June 2010
• May 2010

2010 Canadian Tourism Sector Compensation Study:

The 2010 Tourism Sector National Compensation Study is proudly presented by OTEC and the Canadian Tourism Human Resource Council (CTHRC)! This national study provides compensation and benefits data from tourism establishments in three key industries:

• Accommodation
• Food and Beverage Services
• Recreation and Entertainment

This study provides companies with critical information to assist in planning human resource needs. The 2010 Tourism Sector National Compensation Study is available for download by clicking here.

 

The Demographic Profile of Tourism Employees Report  

Presented by OTEC and the Canadian Tourism Human Resource Council (CTHRC) is a national study that provides employment and labour force data from establishments in the five industry groups that make up the tourism sector:

• Accommodation
• Food and Beverage Services
• Recreation and Entertainment
• Transportation
• Travel Services

This Demographic Profile of Tourism Employees report (previously Total Tourism Sector Employment) is developed every five years as new customized Census data is made available.

Summaries of the study:

• National Summary
• Accommodations
• Food and Beverage Services
• Recreation and Entertainment
• Transportation
• Travel Services

This study provides critical business, demographic and labour force supply and demand information to assist in strategic planning for future human resource needs.

For more information please contact Shurland George, Manager, Education & Skills Development OTEC at 1-800-557-6832 ext. 217 or sgeorge@otec.org.

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Research & Statistics

• Canadian Tourism Human Resource Council (CTHRC)
• Ontario Ministry of Tourism and Culture
• Service Canada Labour Market Information
• Statistics Canada
• The Travel and Tourism Research Association
• Tourism Industry Association of Canada
• Tourism Research Links
• World Tourism Organization