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LEADING Multi-Generations for workplace success
Today's workforce is a combination of four different generations, each having their own distinct qualities, needs and expectations of the workplace. OTEC's Multi-Generations workshop will focus on how to successfully manage and engage all generations for effectiveness and success..
Program At A Glance
- What Are The Different Generations?
- Defining the 4 generations
- Traits and characteristics common to each generation
- Where Do They Come From?
- Examine the influences that have contributed to forming each generation
- Varying Work Styles
- What are they
- Expectations and goals of the workplace
- Communication
- Examine tools to create positive communication amongst the different generations
- How to Manage a Multi Generational Workforce
- Review workplace processes and management styles that will motivate each generation and result in increased productivity and lower turnover
- Learn tactics that supervisors/managers can use to motivate the performance of, and retain, their multi generational employees
Who Should Attend:
- Supervisors
- Managers
- Business Owners
Session Details
- Half day session - 3.5 hrs
- Between 10-20 participants
- Interactive format
- Take-away participant guidel
Leading Multi-Generations for Workplace Sucess -Register today!
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New Workshop!OTEC's new Building a Culture of Service Excellence workshop provides managers and owners with the most up-to-date tools to create a customer-centric organization. Utilizing progressive and proven customer service strategies for building and sustaining a service excellence culture, you will gain the skills to proactively develop your teams and achieve a competitive service advantage! Click here for more information. |
