Service Excellence Organization

Create a Service Excellence culture throughout your organization and demonstrate your commitment to excellent service – become a Service Excellence Organization!

Organizations that train a minimum of 100% of managers and 75% of their front line employees in one of OTEC’s Service Excellence programs are eligible for the "Service Excellence Organization" designation. This is an exceptional opportunity to develop and demonstrate service excellence as an integral part of your corporate culture. Your organization will receive a plaque celebrating its achievement and the right to use the Service Excellence logo in all marketing and promotional materials.

Why become a Service excellence Organization? Just ask the Republic Bank! View Success Story

Ready to bring Service Excellence to your organization? Click here!

View a list of OTEC Service Excellence Organizations

Service Excellence Community

Deliver a consistently excellent service experience to visitors and residents alike – become a Service Excellence Community!

Communities with 60% of businesses that have achieved the status of "Service Excellence Organization" are eligible for the Service Excellence Community designation. The Ontario Ministry of Tourism in their "Ontario Tourism Strategy" has identified this designation as an important component of embracing a visitor-first philosophy. Make your community one that consistently “brings them back” – start working toward the Service Excellence Community designation today!

Click here to see the communities who have achieved, or are pursuing, the Service Excellence Community designation.