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Coaching for Excellence

This program focuses on formal and informal coaching and feedback. It’s designed to help police leaders get the best out of their team, identify ways to deliver effective feedback and addresses the main obstacles that prevent leaders from becoming effective coaches.

Program At A Glance

  1. Coaching Defined
    • The advantages of coaching your team
    • 4 obstacles coaches face

  2. Informal Coaching
    • Informal technique defined
    • 7 principles of informed coaching
    • Importance of feedback

  3. Formal Coaching
    • Formal technique defined
    • Setting the stage
    • 4-step process – in action
    • Coachable moments

Who Should Attend

  • Police Leaders
  • Trainers
  • Coach officers

Session Details

  • One (1) day session (7 hours)
  • Resource manual for future reference
Contact us to book your session!

New Workshop!

OTEC's new Building a Culture of Service Excellence workshop provides managers and owners with the most up-to-date tools to create a customer-centric organization. Utilizing progressive and proven customer service strategies for building and sustaining a service excellence culture, you will gain the skills to proactively develop your teams and achieve a competitive service advantage!

Click here for more information.