Coaching for Spa Managers focuses on techniques to increase employee involvement and ownership in developing solutions to improve the overall Spa experience for clients. This program will provide managers with the leadership tools and resources to help develop employee skills and become effective coaches and mentors. It also addresses the main obstacles that prevent managers from becoming effective coaches.

Program At A Glance

1. Coaching Defined
• The benefits of coaching your employees
  
• 4 obstacles spa managers face
2. Informal Coaching
• Informal techniques defined
  
• 7 principles of informed coaching
  
• Importance of feedback
3. Formal Coaching
   • Formal techniques defined
     
   • Setting the stage
     
   • 4-step process – in action
     
   • Coachable moments

Who Should Attend

• Owners
  
• Managers
  
• Supervisors

Session Details

• One (1) day session (7 hours)
  
• Resource guide for future reference
  
• Action plan and informal on-the-job checklist

Contact us to book your session!