This program provides individuals with the tools and skills to contribute to a high- performing spa team. It helps build a sense of teamwork and morale in a spa environment, which will lead to higher client satisfaction and increased revenues.

Program At A Glance

1. Spa Teams
• Participation in an interactive teamwork activity
  
• Creation of an ideal spa dream team list
  
• Who is your team?
  
• Key components of a great workplace team
  
• Benefits of teamwork to the employee, the client and the organization
2. Service Strengths
• Identifying service strengths and how they affect service teams
  
• How to build upon individual service strengths
  
• How do service strengths contribute to workplace teams?
3. Team Development
• Team cycles and the impact on client service
  
• Tips for handling team cycles in the spa
  
• Cultural sensitivities and the workplace team
4. Action Plan
   • Key items to put into practice on the job

Who Should Attend

• Front line spa staff
  
• Estheticians and massage therapists
  
• Supervisory staff
  
• Management

Session Details

• Half (1/2) day session (4 hours)
  
• Between 15-20 participants
  
• Interactive format
  
• Take-away participant manual
  
• Certificate of Recognition upon completion

Contact us to book your session!