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Business Communication for Managers

Based on corporate training techniques, Business Communication for Managers helps managers and supervisors create a framework for standardizing messages to ensure the delivery of effective, professional verbal and written communications. Attend this half-day session and develop the practical skills you need to deliver an excellent and professional  communication style!

Program at a Glance

Professional Communication Skills

The impression created by professional communication
The 3 elements of effective communication
Structuring our messages

Communication in Practice

Professional letter effectiveness
The need for presentation skills
Presenter type inventory
Presentations in practice

Also Included:

Professional writing resources
A professional business letter template
Action Plan


Who Should Attend

  • Managers
  • Supervisors

Session Details

  • Half-day session
  • Between 15-20 participants
  • A 3-Step Plan for effective communication and a resource manual is provided for future reference

Contact us to book your session!

New Workshop!

OTEC's new Building a Culture of Service Excellence workshop provides managers and owners with the most up-to-date tools to create a customer-centric organization. Utilizing progressive and proven customer service strategies for building and sustaining a service excellence culture, you will gain the skills to proactively develop your teams and achieve a competitive service advantage!

Click here for more information.