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Salesmanship

This program focuses on increasing sales by examining individual selling techniques that combine with a total-company approach to selling. Salesmanship provides essential sales techniques to individuals with no formal sales training and involves all members of the team in the sales process.

Program at a Glance

Part 1: What are We Selling?

  • What is the product(s) you want to sell?
  • Knowing the features of your product(s)
  • Understanding the benefits of your product(s) to the customer
  • The salesmanship process
  • Why choose your company?

Part 2: Salesmanship in Action

  • Opportunities and methods for selling
  • Suggestive selling techniques
  • Tips for salesmanship on the phone
  • Tips for salesmanship in person

Who Should Attend

  • Front line employees
  • Supervisors

Session Details

  • Half (1/2) day session (3.5 hours)
  • Between 10-25 participants
  • Interactive format
  • Take-away resource guide
  • Certificate of Recognition upon completion

Contact us to book your session!

Service Excellence 2010 is Coming this Fall!


Customer expectations are changing. New technologies are giving people choices in how to find and work with your business. Service Excellence is changing too. With updated content, multimedia, and a heightened focus on customer service standards in communications technology, Service Excellence 2010 will help your business adapt and thrive in the new service sector.
For more information about Service Excellence 2010, email info@otec.org or call 416-622-1965.