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Industry Engagement

To support OTEC’s workforce development projects, we liaise between our Provincial network of community partners and a sector-wide network of 11 industry associations representing over 20,000 businesses.

OTEC strives to build lasting relationships between local employers and our tourism-focused educational and community services partners. We provide direct support to industry through a wide range of management training, tools and resources that assist supervisors and managers in attracting, retaining and advancing candidates from Ontario’s changing workforce: 

Workshops

  • Engaging Generation Y
  • Leading Multi Generations for Workplace Success
  • Building a Culture of Service Excellence
  • Coaching for Excellence
  • Maximizing Diverse Teams

emerit National Occupational Standards
Employer of Choice

For more information, please contact OTEC‘s Director, Project Development, Adam Morrison at amorrison@otec.org or call 416-622-1975 ext. 236 today.

Up Skill Essentials Skills to Excel Project

OTEC and Social Research Demonstration Corporation (SRDC) in partnership with Canadian Tourism Human Resources Council have launched a national project to demonstrate the ROI of foundational skills in the hotel workplace UpSkill: Essentials to Excel. The project offers hotel employers and employees a comprehensive training needs analysis and customized training solution for frontline staff to help improve job performance and provide professional growth.

The goal of the UpSkill project is to determine if foundation skill training is effective in addressing potential skills gaps of employees and what impact skills gaps have on job performance. Working with over 100 hotels across Canada, 20 in Ontario, the project will then conduct a thorough analysis of the ROI, or business case, for investing in this type of training.

The ROI of workplace training has long been difficult to track however, working with over 1500 managers, supervisors and frontline employees across Canada, the project looks forward to providing concrete recommendations, tools and resources into the hands of hotel managers that will assist in HR planning for years to come.

Click here for more information or contact Adam Morrison, OTEC's Director, Project Development at amorrison@otec.org or 416-622-1975 ext. 236.