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Canadian Workplace Essentials
Developed by industry committees from across Canada, Canadian Workplace Essentials (CWE) is a new National emerit training program. It focuses on the soft-skills and attitudes that ensure success in the unique, diverse Canadian workplace.
What are the benefits CWE?
CWE focuses on workplace culture and employee communication skills. The program teaches participants how to:
- use body-language and facial expressions effectively
- ask questions and express opinions in the workplace
- carry out their job with confidence
- interact with colleagues and guests
- show initiative
- be punctual
- follow a healthy personal regiment
- navigate organizational structures
Program participants have an enhanced awareness of the Canadian workplace and the types of attitudes and skills that employers are looking for.
Who can use CWE?
CWE was originally designed for newcomers but, in response to industry demand, the program has been made available to all client groups seeking to develop a better understanding of workplace norms and expectations in a variety of service-oriented sectors. The program is based on research that asked businesses across Canada to describe the skills and attitudes they expect when looking for an employee with “experience”.
Delivery Options
Stand Alone
CWE can be facilitated as a comprehensive workplace communications and soft skills program in 35 hours.
Curriculum Integration
Modules can be linked to specific occupational learning segments to add value to existing bridging programs.
Resource Guide
CWE can be used as a self-study resource guide to enhance higher level language training in employment preparation, academic or workplace environments.
Program Content
Module A – Demonstrating Nonverbal Communication
Module B – Demonstrating Confidence
Module C – Initiating Conversation
Module D – Maintaining a Healthy Regimen
Module E – Being Punctual
Module F – Expressing Personal Opinions
Module G – Asking Questions
Module H – Socializing With The Work Team
Module I – Understanding Organizational Culture
Where can my clients/students find CWE training?
To learn more about Canadian Workplace Essentials and the organizations who are using the program to help prepare their clients for the workplace, please contact OTEC‘s Director, Project Development, Adam Morrison at amorrison@otec.org or call 416-622-1975 ext. 236 today. |
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Up Skill Essentials Skills to Excel ProjectOTEC and Social Research Demonstration Corporation (SRDC) in partnership with Canadian Tourism Human Resources Council have launched a national project to demonstrate the ROI of foundational skills in the hotel workplace UpSkill: Essentials to Excel. The project offers hotel employers and employees a comprehensive training needs analysis and customized training solution for frontline staff to help improve job performance and provide professional growth. The goal of the UpSkill project is to determine if foundation skill training is effective in addressing potential skills gaps of employees and what impact skills gaps have on job performance. Working with over 100 hotels across Canada, 20 in Ontario, the project will then conduct a thorough analysis of the ROI, or business case, for investing in this type of training. The ROI of workplace training has long been difficult to track however, working with over 1500 managers, supervisors and frontline employees across Canada, the project looks forward to providing concrete recommendations, tools and resources into the hands of hotel managers that will assist in HR planning for years to come. Click here for more information or contact Adam Morrison, OTEC's Director, Project Development at amorrison@otec.org or 416-622-1975 ext. 236. |
