Hiring: Manager, Workforce Project & Initiatives

Position: Manager, Workforce Project & Initiatives
Areas of Expertise: Project management, proposal writing, funder relations, partnership development
Reports to: Director, Projects & Strategic Initiatives with project reporting to Vice President, Projects & Partnerships
Location: OTEC is located in West Toronto, provides free parking and is accessible by public transit

About OTEC
A leader in Community Workforce Development, OTEC is an independent, not-for-profit Training, Consulting, and Workforce Development organization that designs and delivers innovative, high quality solutions for the development and growth of a professional, skilled workforce. Originally created to serve the tourism education and skills training needs of Ontario’s Tourism and Hospitality Industry, today OTEC is the premier source for sector-based workforce development research, strategy, program design and consulting solutions. As specialists in Tourism, Hospitality and Service Sector training, OTEC Workforce Solutions is a leading organization in customer service and leadership training programs.
OTEC’s network of partners includes the top global brands, leading research institutions and sectoral associations, premier destinations, and international thought leaders in workforce innovation.
This is a hands-on position which will require a high attention to detail, superior communication skills, and the ability to support the project design and development cycle from proposal writing to project launch and execution. The ideal candidate will demonstrate an innovative mind set with an understanding of the workforce development ecosystem.  

Proposal Writing & Project Design
  • Manage project design and development activities based on funder, partner, and client requirements
  • Contribute to proposal concepts by identifying and clarifying opportunities and needs; analyzing requests for proposal (RFPs) and funding opportunities; and developing budget requirements
  • Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; coordinating requirements with key contributors; and contributing proposal status information to review meetings
  • Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases
  • Conduct ongoing government policy review and analysis to support business development and communications activities
  • Research the latest trends and theories in workforce innovation, HR Technology, learning and development
Project & Program Management
  • Manage the execution of a portfolio of workforce innovation projects including:
  • Project launch meetings and ongoing project planning meetings
  • Create and maintain project sub-plans, budgets, allocate resources and manage project timelines
  • Conduct organizational needs analyses with project partners and clients
  • Liaise with evaluation partners to ensure consistent, high quality, data collection strategies are maintained
  • Administer invoicing, expenses and revenue allocations in keeping with project plans and partner/funder contracts
  • Monthly monitoring and reporting on project milestones, outcomes, and cash flow schedule as required by funding guidelines and reporting systems
  • Plan and execute project communications, marketing and outreach leveraging industry and stakeholder networks and cross-promoting OTEC’s full suite of projects, products and services
  • Contribute to quality assurance across multiple projects by understanding and evaluating the role and function of OTEC’s full suite of products, services and methodologies to ensure optimal impact in each project
  • Manage sub-contract agreements and maintain excellent relationships with key project partners and vendors
General Administration
  • Work with OTEC finance and senior team to ensure all project related financial information is up to date including: Cashflow schedules, budget allocation forecasts and monthly variance reports
  • Develop and maintain OTEC’s project management methodologies, technology and processes to ensure quality and consistency
  • Manage administrative aspects of project activities, maintain up-to-date CRM databases and client relations records to ensure accuracy of data entries
  • Contribute to corporate strategic plans and board reports
  • Develop content and provide information for OTEC’s Marketing/Communications initiatives, including eblasts, blogs, website, white papers, etc.
  • Liaise with external contractors, where applicable (i.e., assessment providers)
  • Support OTEC office as required: telephone, direct mail, shipping, luncheons, training sessions, etc.
  • Perform other duties as required by management
  • Overnight travel for stakeholder meetings, conferences, or for business development may be required on occasion
Qualifications, Competencies & Skills
  • 3-5 years project management experience, workforce development sector experience an asset
  • Organized with attention to detail
  • Strong customer service orientation and attitude
  • Team oriented with the ability to effectively lead and manage projects, schedules and budgets
  • Flexible, adaptable and can establish good working relationships with colleagues, partners and clients
  • Ability to multi-task, prioritize, problem solve and to work within deadlines
  • Excellent written and verbal communication skills
  • Research experience an asset
NOTE: Only those applicants submitting a resume with a cover letter stating salary expectations will be reviewed. Submit your resume to careers@otec.org.

Our experience working with OTEC was a thoroughly enjoyable one. We were tremendously impressed by the professionalism of their approach and the quality of their work. American Express approached OTEC to develop a service training program for its partners in the restaurant industry... OTEC took the time and effort to research the needs of our audience and consulted with us every step of the way to produce an end product that we were proud to have our company name associated with.;

— Vice President of Public Affairs Communication and Quality Services,
American Express Canada

Adam Morrison
Vice President, Projects and Partnerships
416.622.1975 ext. 236