Our Team

OTEC's exceptional team of highly experienced consultants consist of senior training, human resource and operations executives from the tourism, hospitality, consulting, and service sectors.

With expertise gained working in some of the leading global destination, hospitality and service brands, OTEC's consultants develop strategy, training, and workforce development solutions that exceed client expectations and give them the tools they need to develop a stronger workforce and more competitive business. OTEC's process methodology and the team's strong project management skills ensure projects come in on time and on budget.

Additionally, OTEC’s team of certified facilitators, instructional designers and senior associates hold the highest credentials in training, adult education, online instructional design, and subject matter expertise to ensure OTEC is able to deliver dynamic, engaging, and effective off the shelf, customized, or custom-designed facilitated, online, or blended training programs for our clients.

Through our Service Vision: "Service Above and Beyond", we are committed to effecting positive change in organizations by providing client service excellence and quality products and services.

Here are our current team members, their roles and how to reach them:

Adam Morrison, MSc

Adam Morrison, MSc, President and CEO
416-622-1975 ext. 236

As OTEC’s President and CEO, Adam leads OTEC’s workforce development consulting services, working with industry, government, educators and communities to ensure businesses and destinations are prepared for the changing market. His commitment to workforce innovation has resulted in a broad portfolio of research, technology and sector-level strategy projects.

Adam is driven toward the continuous improvement of product and service offerings at OTEC and across the workforce ecosystem. Recent initiatives include a national systems-change exploration with the Future Skills Centre – Centre des Compétences futures (FSC-CCF) to design and field test components of a technology-enabled employment and training platform. Adam also led the design and launch of ALiGN, an online psychometric assessment model being deployed across Ontario. With a passion for understanding the ROI of new tools and models, Adam has collaborated on demonstration projects with leading research and evaluation partners like the Ontario Centre for Workforce Innovation (OCWI), Blueprint ADE and the Social Research and Demonstration Corporation (SRDC).

Adam’s sector-based work includes a range of strategy and consulting services including projects such as Ontario’s Tourism Workforce Development Strategy 2012-17, commissioned by the Tourism Industry Association of Ontario (TIAO), and the Tourism SkillsNet Ontario network of sector-based training consortia, launched in 2018.

Adam contributes regularly to various industry advisory committees and non-profit boards. He speaks frequently on the topics of workforce innovation and sector-based workforce planning. He joined OTEC with Canadian and international experience in corporate training, organizational research and HR / human capital consulting. He holds a Masters of Science degree in Capacity Development Studies with a specialization in soft systems methodologies.

Sherry Sibio, MA

Sherry Sibio, MA, Vice President, Client Solutions
416-622-1975 ext. 212

As Vice President, Client Solutions, Sherry collaborates with OTEC’s valued clients and partners on solutions for team and business success, and contributes to the strategic growth of OTEC. Sherry is responsible for the development and implementation of strategies and business development initiatives to expand OTEC’s reach and ensure customer expansion in OTEC’s priority markets including tourism, hospitality, healthcare and other service related sectors.

Sherry was the founder of a global consulting and training company and held a senior position for a major international hotel and resort brand. She has over 20 years of experience helping owners, executives, operators, management, sales and front line teams improve performance to strengthen employee talent and development to drive revenue growth. Sherry brings to OTEC a specialty in sales, marketing, customer service and leadership within the hospitality and tourism industry.

Sherry holds a Master of Arts (MA) in Tourism Management from Royal Roads University in British Columbia, where she is also an associate faculty member. Sherry has also obtained a Marketing Degree from University of British Columbia and an Adult Education Certificate from the University of New Brunswick.

Kim Marshall, MES

Kim Marshall, MES, Vice President, Workforce Solutions
416-622-1975 ext. 226

As Vice President, Workforce Solutions, Kim plays a lead role in designing and implementing OTEC’s workforce development consulting solutions. Kim works closely with OTEC’s senior consulting team, network of associates, clients and partners to transition projects from concept to execution.  Kim’s passion for workforce innovation and collaborative delivery models has resulted in impactful projects and partnerships that enhance workforce capacity and drive positive social and economic outcomes for people, businesses and destinations.

Kim is a seasoned project manager leading OTEC’s dynamic portfolio of workforce development initiatives.  As a subject matter expert in planning and executing pan-provincial workforce development strategies, Kim has directed projects such as the Contextualized Essentials Skills Demonstration, led by Blueprint ADE and funded by the Ontario Centre for Workforce Innovation (OCWI) as well as the Tourism SkillsNet Ontario network of sector-based training consortia launched in 2018.  Kim also collaborates regularly with OTEC’s project partners implementing diversity and inclusion strategies that leverage workforce technology including Ryerson University, Magnet, First Work and MaRS Discovery District. 

Kim was recently awarded the distinction of an Aspen Institute Economic Opportunity Fellow after successfully completing the 2018 Toronto Sector Skills Academy. Kim holds an Honours Bachelor of Science degree from Queen's University as well as a Master of Environmental Studies degree in Tourism Policy and Planning from the University of Waterloo.

Dina Jeffery

Dina Jeffery, Director, Finance and Operations
416-622-1975 ext. 214

As Director, Finance & Operations, Dina is responsible for the accounting and operational functions of the organization incorporating a strategic and hands on approach to financial management, analysis and long-term organizational development. Dina is accountable for maintaining efficient and service centric operations, as well as OTEC’s overall financial performance and project budget reporting.
Dina joins OTEC as a skilled accounting and operations professional with over 10 years of experience in the hospitality industry where she contributed to strategic entrepreneurial growth. She has completed the CFE exam and is in the process of obtaining her CPA designation and also holds a Bachelor of Commerce degree with accounting from Ryerson University and an Accounting diploma from Humber College.

Shelagh O

Shelagh O'Donnell, Director, Marketing Communications

Shelagh O’Donnell has held senior leadership roles with high profile organizations in the tourism, government, health care, non-profit and cultural sectors - leading integrated marketing communication campaigns and public affairs programs as Head of Public Relations and Communications at the ROM; Director, Corporate Communications at CNIB, Vision Loss Rehabilitation Canada and CNIB Deafblind Services; and Corporate Communications and Stakeholder Relations at CBC-TV.

Shelagh specializes in all marketing communications disciplines including corporate communications, media relations, digital marketing, B2B marketing, branding, content and digital strategy, social media, stakeholder relations and issues management.

Shelagh is committed to fostering a collaborative teamwork style with her colleagues, clients and partners. She brings a passion for accessibility and supporting marginalized communities, and has served on boards including Homes First, the Yonge Bloor Bay Business Association and executive committees including University Health Network to advance organizational objectives.

Melwyn Dcosta, MBA

Melwyn Dcosta, MBA, Manager, Workforce Strategy Projects
416-622-1975 ext. 246

As Manager, Workforce Strategy Projects, Melwyn manages research and development initiatives around the future of work. His focus is the development and testing of approaches that leverage new technologies to help Canadians maximize their career potential. This includes researching psychometric assessment models, identifying skills training for youth employment, and supporting data-centric tools for career exploration and planning.
Melwyn joined the organization as a seasoned project manager specialising in capacity building within the public, private and not-for-profit sectors. He brings a passion for social innovation to his work at OTEC. Prior to OTEC, he led the design and delivery of a global social impact mentorship program at the MaRS Discovery District and previously managed employer engagement and partnerships at TRIEC’s Mentoring Partnership. In addition, he has expertise in branding including the planning and implemention of integrated marketing communication projects from his work at global branding agencies.
Melwyn holds a Master of Business Administration degree in finance and marketing and a Bachelor of Commerce specializing in Accounting and Tax from the University of Mumbai.

Jenni Bolton, MPA

Jenni Bolton, MPA, Manager, Learning and Development Projects
416-622-1975 ext. 217

As Manager, Learning and Development Projects, Jenni manages the design, development and implementation of learning and development projects for OTEC’s diverse clientele and workforce development initiatives.

Working closely with her OTEC team members, Jenni contributes to OTEC’s business development activities, positive client relationships and innovative workforce solutions through the creation and execution of instructor led training, self-study, e-learning and blended learning programs and webinars.

Jenni has over 25 years of experience in the management of teams and projects as well as training, facilitation, curriculum development and sales. She has worked in both the private and not-for-profit sectors and has expertise working with financial institutions, large and small businesses and professional associations. Additionally, within the not-for-profit sector, she has worked with newcomers, persons with disabilities, Indigenous populations, at-risk youth, women, and experienced workers. Much of her career has been focused on developing and managing programs that build the capacity of front-line teams serving low income and vulnerable Canadians.

 As a consultant and entrepreneur previously, Jenni was co-founder of a company that delivered in-class financial literacy workshops to over 20,000 students in the GTA.

Jenni holds a Master’s of Public Administration from Queen’s University and an Honours Bachelor of Arts in English and Women’s Issues from University of Western Ontario. She has training in Dialogue Education from Global Learning Partners and is currently working on her Continued Education Certificate in Learning Design from the University of Toronto.

Lissed Gamboa

Lissed Gamboa, Manager, Project Development
416-622-1975 ext. 255

As Manager, Project Development, Lissed manages the development and launch activities for OTEC’s workforce innovation projects. She contributes to policy analysis monitoring and reporting of project metrics to support quality assurance across multiple projects and optimize outcomes and efficiencies.

Lissed has extensive experience in marketing, project development and management for the private and the not-for profit sectors. She has developed and led sector-based programs that equip individuals for successful employment and has played key roles in program management, job development and facilitation of employment initiatives for newcomers, youth and women. Lissed has also forged partnerships with employment service providers and industry groups across Canada, which contributed to the successful implementation and achievements of capacity building programs in her portfolio.

She has also worked with multinationals as a senior executive in the consumer packaged goods and telecommunication industries, which widened and deepened her understanding of diverse industries, employers and job seekers.

Lissed holds a Bachelor’s Degree in Communications and is a certified Scrum Master.

Jane Rowan, Ph.D.

Jane Rowan, Ph.D., Design and Evaluation Project Manager
416-622-1975 ext. 235

As Design and Evaluation Project Manager, Jane contributes to managing the execution of projects within the Tourism SkillsNet Ontario portfolio as well as managing the operationalization of program evaluation strategies. This includes working closely with OTEC project teams and partners to ensure projects continue to contribute to high quality workforce development solutions.

Dr. Jane Rowan is an anthropologist specialising in culture, tourism and development. She has worked globally in the tourism sector with numerous partners including UNESCO, UNWTO and the European Union, as well as social enterprises, local authorities, NGOs, private sector and local communities. Prior to joining OTEC, Jane  was responsible for developing, managing and researching projects in tourism and cultural heritage, with a focus on widening participation. Jane also has experience in the UK university sector, teaching tourism management and community leadership as well as coordinating numerous widening participation programs. Jane brings a passion for supporting others to reach their goals and has helped provide socially and culturally appropriate solutions for complex development settings.
Jane holds a Doctor of Philosophy in Culture, Tourism and Development from London Metropolitan University, United Kingdom, having supported the development of intangible cultural heritage trails in West Bengal, India. Jane also holds a Master's degree in Responsible Tourism Management from the University of Greenwich, London and an Honors Bachelors degree in Anthropology and Global Studies from Wilfred Laurier University, Waterloo.

Camila Borghetti

Camila Borghetti, Manager, Executive Support and Communications
416-622-1975 ext. 265

As Manager, Executive Support and Communications, Camila Borghetti provides administrative and operational support to the President and CEO and the leadership team as well as executing special projects. Camila is also responsible for internal communications and assisting with the management of Board of Director’s related initiatives.

Previously, Camila supported C-level executives in technical and logistical tasks for business planning and project management, ensuring smooth organizational operations. Camila is also a specialist in executing events, and in developing employee-focused communications and engagement initiatives including reward and recognition programs.

Camila holds a Bachelor of Journalism degree, a Masters in Marketing Management from UCS University, Brazil and Public Relations and Social Media Management diplomas. 

Career Opportunities

Are you interested in becoming a member of OTEC’s dynamic team? Do you have a passion for helping people develop their potential, perform to professional standards and be successful? Check out what exciting opportunities we have in training and development, client services, consulting and more.

Learn More

Adam Morrison
President and CEO, OTEC
416.622.1975 ext. 236