OTEC is an award winning hospitality training and workforce development consulting organization. We offer a broad range of hospitality based training solutions, specializing in instructor-led, web-based and blended learning formats.

OTEC also provides our hospitality clients with consulting and strategy development services for workforce development, quality standards, and designation programs.

Service Excellence Series Training

Leadership Excellence Series Training

emerit National Tourism and Hospitality Standards & Certifications

Quality Standards and Designation Programs

Workforce Development Strategy Consulting

To find out how our team can help your organization or destination improve service, increase productivity and professionalism and grow your customer base contact: 

Sherry Sibio
Vice President, Client Solutions
416-622-1975 ext. 212