OTEC is the leader in front-line tourism and hospitality customer service and leadership training.

Our team can customize a training program specifically for your organization, or destination, or provide you with a suite of exceptional OTEC programs, already developed and tested. To offer our clients the greatest flexibility, OTEC has a variety of delivery options available, including instructor-led workshops, eLearning and blended learning solutions.

Tourism Training

Service Excellence Series

Service Excellence Dynamics eLearning Course

Leadership Excellence Series

Train the Trainer series

emerit National Tourism Occupation Certification Training

Additional OTEC Training Solutions

To find out more about how OTEC can help improve your organization contact:

Emma Dixon
Coordinator, Client Relationship Management
416.622.1975 ext. 245